California Telephone Access Program

As an added service to our patients and the community we have joined up with the Deaf and Disabled Telecommunications Program “DDTP” to inform, educate, and make available specialized telephones for deaf and disabled Californians. The application process is simple with a short portion for the applicant to fill out and a section for a hearing health care provider to complete. We can assist with the completion and submission of the application as well as provide the individual with the various telephone options that can be viewed in any of our offices. DDTP has also co-hosted educational events with Audiology Associates where eligible individuals can have their hearing screened, fill out their portion of the application for a specialty phone, practice with the sample phones, and actually leave with a phone for their personal use from the event. Please let us know if you would like to coordinate such an event.

From the CTAP page: “Thanks to California Phones from the California Telephone Access Program, now it’s easier for everyone to stay connected. We offer free specialized phones that make it easier to hear, easier to dial, and easier to call. Over half a million Californians are already enjoying California Phones. So join the conversation. Apply for your free phone today.

The Deaf and Disabled Telecommunications Program (DDTP) is a public program mandated by the California State Legislature and administered by the California Public Utilities Commission (CPUC). The DDTP has two components: the California Relay Service (CRS), which includes Speech to Speech, and the California Telephone Access Program (CTAP) which provides assistive telecommunications equipment. The mission of the program is to provide access to basic telephone service for Californians who have difficulty using the telephone.

Programs are funded by a nominal surcharge on all telephone bills in the state. This surcharge appears on bills as “CA Relay Service and Communications Devices Fund.”

For further information please visit the website at: http://ddtp.cpuc.ca.gov/homepage.aspx or call them at:

CTAP Contact Center
DDTP Consumer Affairs
P.O. Box 30310
Stockton, CA 95213
For Consumer Affairs issues and inquiries specifically related
to the California Telephone Access Program, please contact:

English: 1-800-806-1191

Spanish: 1-800-949-5650

Mandarin: 1-866-324-8747

Cantonese: 1-866-324-8754

Hmong: 1-866-880-3394

Vietnamese: 1-855-247-0106
Russian: 1-855-546-7500

TTY: 1-800-806-4474

Fax: 1-800-889-3974

customercare@ddtpca.org

Voice: 1-877-546-7414

TTY: 1-800-867-4323

Fax: 1-510-271-8324

 

*These devices are for educational purposes only. Audiology Associates does not provide, sell or offer user support for these devices.

  • Tone control for additional clarity
  • Talking keypad
  • Speakerphone with tone control
  • Visual ringer alert
  • Extra loud ringer, up to 100 decibels
  • Amplifies incoming sounds up to 53 decibels
  • Hearing aid compatible

Alto Amplified Telephone

  • Line powered, no power adapter needed
  • Amplifies incoming sounds up to 26 decibels
  • Tone control for additional clarity
  • Full duplex speaker

CSC500 Amplified Telephone

  • Speakerphone
  • Amplifies incoming sounds up to 50 decibels
  • Tone control for additional clarity
  • Talking keypad and caller ID if you subscribe to caller ID through your telephone company

XLC2 Amplified Telephone

  • Concave earpiece creates an acoustic chamber to provide clearer sound
  • Amplifies incoming sounds up to 50 decibels
  • Talking keypad and Caller ID if you subscribe to caller ID through your telephone company
  • Outgoing speech amplified up to 15 decibels
  • Hearing aid compatible

C4220+ Amplified Telephone

  • Amplifies incoming sounds up to 45 decibels
  • Three tone settings to customize your listening experience
  • Operates on 900 megahertz
  • Hearing aid compatible

W425 Pro Amplified Telephone

  • Hearing aid compatible
  • Powerful speaker: 22 decibel gain (two times louder than a normal phone)
  • Adjustable volume settings for calls and alerts
  • Big buttons
  • Oversized, bold, 20 point font numbers on screen
  • Familiar dial tone · Raised guides on the “5” button
  • GreatCall Voice Plan required
  • Customers are responsible for the monthly service fees

Jitterbug Cell Phone

  • Shows captions of the spoken words, after a short delay
  • Provides clarity with amplified handset and tone control
  • Allows review of captions during or after a call: approximately 500 lines of conversation can be reviewed in memory after hanging up
  • Features a five-line, contrast-controlled, liquid crystal display (LCD) screen

Captioned Telephone 840

  • For voice carry over users who prefer not to type but read only
  • Increases incoming volume up to 20 decibels
  • Increases amplification to 30 decibels with Boost Button
  • Loud ringer increases volume up to 85 decibels on high setting
  • Connects directly to the telephone line
  • Includes a text answering machine
  • Features alpha-numeric buttons to type back a message
  • Holds up to 30 minutes of stored battery power
  • Works with a nine-volt nickel cadmium battery
  • Works with a large visual display (LVD) 20 inch wide screen with one-inch tall characters
  • Certification for difficulty seeing required for LVD

Voice Carry Over Telephone

  • Features built-in printer
  • Includes a text answering machine
  • Comes with Turbo Code™ (increased transmission speed) for high-speed text messaging
  • Has a ring flasher

4425 TTY

  • Couples acoustically to the telephone handset only
  • Features a built-in, 24-character printer
  • Takes calls and prints messages when you are unavailable
  • Offers choice of two print sizes

Simple TTY

  • Includes TTY automatic answering machine.
  • Answering machine only works in direct connect setting
  • Connects directly to the telephone line or acoustically couples to the telephone handset
  • Provides one hour usage during power outage–with batteries
  • Uses 2.25 inch thermal paper for printouts of calls and messages

Dialogue TTY

  • For Hearing Carry Over (HCO) or Voice Carry Over (VCO) use: TTY and telephone in one unit
  • Connects directly to the telephone line
  • Offers no paper printout of call
  • Includes an automatic answering machine, (must be in Direct Connect mode)
  • Comes with Turbo Code™ (increased transmission speed) for high-speed text messaging
  • Holds up to 45 minutes of stored battery power for use during power outages (with nine-volt battery)
  • Stores ten telephone numbers for “Fast-dial”
  • Rings and flashes for incoming calls

1140 TTY

  • Features a hands-free speakerphone with integrated microphone at base
  • Comes with a ten-station, one-touch dialing system
  • Works with add-on amplifiers

Speakerphone KX-TS108W

  • Available for consumers who need to read text due to hearing loss but do not use the Roman alphabet

Fax Machine

  • Displays 20 characters in blue vacuum fluorescent lettering
  • Comes with a soft-pack carrying case
  • Features a large conversation memory: up to 32,000 characters in four programmable buffers
  • Connects directly to the telephone line or acoustically couples to the telephone handset
  • Stores up to nine speed dial numbers
  • Includes an automatic answering machine that records unlimited messages: up to a total of 7,000 characters
  • Includes a heavy-duty, rechargeable, replaceable battery pack that lasts for six continuous hours
  • Uses an electronic voice: automatically resets with incoming TDD tones signals
  • Requires certification for vision loss and hearing loss
  • Requires certification that user has learned/is able to read Braille

Braille TTY

For more information, go to: http://www.californiaphones.org/Products-Hearing.php